You will need two valid official documents for the registration: a document proving identity and a document confirming the residential address
The identification document - valid, colored passport copy (upper and lower side) or a two-sided copy of identity card. We need to see the whole page of the document with all its edges and corners visible.
Confirmation of address - address can be proved by submitting one of these accepted types of documents:
- a utility bill (e.g. for energy, telephone, internet connection...)
- the bank account statement, bank account confirmation
It doesn’t have to be your permanent residence address, but it has to be the address you actually reside at. The document must contain a name, address and date of issue (not older than 6 months). The whole page of the document with all edges visible must be submitted. Screenshots are not accepted. Feel free to cover any sensitive data.
You can upload both documents while filling out the registration form or sent them to our Support team via email later on. We are obliged to register these documents in order to be in accordance with our license conditions. We also require them to be updated once they expire. Adress-confirming document is considered valid if it's not older than 2 years since the date of issue. Don’t worry, we will notify you via the email and
PurpleZone notification system in case any of these documents expire.